Client Advisor I Luxury Retail I Permanent

Location: Singapore
Job Type: Permanent
Posted: about 15 hours ago
Contact: Charlotte Cheah
Discipline:
Reference: 40687
Company: High-end Luxury Retail, focusing on leather goods
Location: Central Singapore 


Key responsibilities
  • Contribute to the development of sales and the achievement of sale objectives.
  • Welcome and advise our customers and provide the best customer service.
  • Share with our customers the story behind our products and deliver our expertise.
  • Be proactive and bold by proposing complementary products.
  • Contribute to the recruitment and retention of our customers by building privileged and lasting relationships with each of them.
  • Be actively part of the operational life of the store: Visual merchandising, restocking, transfers, after-sales service, inventory management.
  • Control and respect the internal procedures and guidelines
  • Support the digital actions of the House. 
Brand ambassador and promoter 
  • Be the ambassador of the brand and endorse the culture and values to promote the company 
  • Ensure the best level of client experience 
Experience
  • Retail experience required 
  • Experience in luxury/fashion business a plus
Competencies: 
  • High product and Fashion sensitivity and knowledge
  • Ability to understand and go beyond customers’ needs
  • Taste for challenge and team spirit
  • High sensitivity to client experience and loyalty
  • Exceptional interpersonal skills, empathy, sincerity and curiosity
  • Ability to manage multiple priorities in a fast-paced environment
  • Detail oriented
  • Excellent written and verbal communication skills.
  • Flexibility to work a retail schedule including evenings, weekends, and holidays
Cheah Wei Ee
Senior Consultant
Registration Number, R23114782
Peoplebank Singapore Pte Ltd
EA Licence Number, 08C5248