Role: Salesforce CPQ Sales Planning & Operations Analyst
Period: 12 Month Contract
Company: MNC Tech Company
We seek a highly detail-oriented and quantitative Business Analyst to help drive operational excellence for the Sales Strategic Planning & Operations team. This person will be responsible for owning the SalesforceDotCom CPQ ("configure, price, and quote") processes. They will independently drive contract execution and data quality, provide insights to stakeholders and leaders on progress, and identify opportunities and make recommendations for improvement and efficiencies.
The ideal candidate will thrive in a dynamic and fast-paced environment, be comfortable tackling new internal business operational challenges, drive results quickly, have sophisticated project management and communication skills, and is deeply passionate about Meta.
Responsibilities
- Own and manage the Configure, Price, Quote process:
- Manage for key clients in Salesforce; co-own/support end-to-end development of data quality workflows.
- Consult and liaise with various stakeholders across orgs and teams to gather and confirm business requirements
- Prioritize critical business requests and negotiate with the business on competing requirements
- Manage database updates based on stakeholder requests.
- Drive prioritization, process improvement and efficiencies:
- Recommend, design and independently implement current and future-state business processes.
- Develop a deep understanding of the business and connect the dots between teams to identify areas for improvement, efficiency, and collaboration.
- Analyze and consolidate information to develop solutions to ensure business requirements are achieved.
- Stakeholders and change management:
- Work closely with stakeholders, and with Technical teams directly to architect technology solutions to meet client needs.
- Partner with key stakeholders to identify how business requirements can be delivered to ensure improved user experiences and reduced cost and time impacts.
- Build and scale insights:
- Independently derive insights from large data sets and communicate recommendations to varied audiences, including preparing presentations for senior leadership.
- Develop insights from Salesforce data and dashboards for partner and client-facing team
Minimum Qualifications
- Proficient in English
- Proven experience with SalesforceDotCom, ideally with Configure, Price, and Quote (CPQ).
- 4+ years experience in business or sales operations, analytics or planning.
- Demonstrated problem solving skills. Experience proactively providing practical business insights and implementing solutions from diverse, complex business processes.
- Proven experience in independently driving end-to-end process implementation, including managing across multiple cross-funtional partners simultaneously
- Adept in Microsoft/Google office tools.
- Advanced organizational, change and project management skills.
- Must be self-driven and able to work independently across multiple time zones
- Salesforce Admin Certification
- Advanced Excel spreadsheet modeling skills
- Experience in establishing operational discipline and rhythm for businesses and teams
- Bachelor's degree in engineering, economics, business, or other quantitative disciplines
Cheah Wei Ee
Senior Consultant
Registration Number, R23114782
Peoplebank Singapore Pte Ltd
EA Licence Number, 08C5248
