Industry: Aviation
Role Overview
The Asia Pacific Project Manager is responsible for implementing products and services across the Asia Pacific region. These services include but are not limited to:
- Platforms, Applications, and Analytics
- Networks and Connectivity Solutions
- Enablement Products
As the business grows, additional services may be added to the regional portfolio. Reporting to the Asia Pacific Project Delivery Manager, this position will be based in Singapore. In this role, you will apply your project management, technical experience, and customer focus skills to deploy our aviation products and services, resolve a broad scope of technical issues ranging in complexity, and provide world-class customer service.
You will collaborate closely with Program Management, Product Management in APAC, global engineering teams, and vendors to deliver projects and outstanding customer service in post-sales activities. A key measure of success will be your ability to liaise with cross-functional teams within and outside the company to efficiently and successfully deliver complex projects on time and within budget, achieving high customer satisfaction.
Job Responsibilities
- Deliver projects on time across APAC, collaborating with account and product managers, internal engineering teams, shared services teams, partners, and subcontractors.
- Manage multiple customer-facing implementation projects/tasks simultaneously.
- Report key metrics to the Asia Pacific Project Delivery Manager.
- Perform any other duties related to project management.
- Maintain knowledge of Collins' organization and products to provide appropriate information and support to customers.
Job Requirements
- 3+ years of project management experience with airline operations processes or the aerospace industry.
- Engineering/Computer Science or equivalent professional qualification.
- Strong technical expertise in one of these domains:
- Networks/DataLink technical knowledge (avionics and radio communication, messaging protocols such as VDL, RF/VHF and ATN, TCP/IP, and XoT protocols).
- Application development/software engineering practices and standards.
- Proficient in MS Office (Project, Visio, Excel, Word, PowerPoint).
- Strong communication skills (oral and written).
- Ability to adapt quickly to changing business environments.
- Ability to learn fast and understand complex technologies, environments, and services.
- Strong customer focus.
- Ability to efficiently manage customer change requests.
- Strong team player with effective interpersonal skills and the ability to work with remote teams.
- Excellent time management and independent decision-making skills.
- Self-motivated and proactive.
Preferred Qualifications
- Project Management Professional (PMP) or AGILE certified.
- CCNA/CCNP/ITIL Certification or software development experience.
- Experience in aviation Datalink and/or ground communication networks.
- Proficiency in tools such as Nexus/ServiceNow, Smartsheet.
Cheah Wei Ee
Senior Consultant
Registration Number, R23114782
Peoplebank Singapore Pte Ltd
EA Licence Number, 08C5248