Location: Singapore
Reports to: Store Manager
About the Company: Our Client is a globally recognized luxury furniture brand known for its timeless designs, exceptional craftsmanship, and unparalleled customer experience. Our flagship store embodies the essence of our brand, offering an exclusive shopping experience that showcases our exquisite collections.
Role Overview: The Assistant Store Manager plays a critical role in supporting the day-to-day operations of our flagship store. This position ensures an exceptional client experience, drives sales performance, and maintains the highest level of brand presentation. The ideal candidate is a passionate leader with a keen eye for detail, strong business acumen, and a deep appreciation for luxury interiors.
Key Responsibilities:
- Operational Excellence: Assist in overseeing all aspects of store operations, ensuring smooth and efficient daily functions.
- Sales & Client Experience: Lead by example in delivering exceptional service, fostering long-term client relationships, and driving revenue growth.
- Team Leadership: Support in recruiting, training, and motivating a high-performing sales team, promoting a culture of excellence and collaboration.
- Visual Merchandising: Uphold brand standards by ensuring immaculate store presentation and assisting in visual merchandising execution.
- Inventory & Stock Management: Monitor stock levels, coordinate product replenishment, and manage inventory accuracy.
- Reporting & Analysis: Track sales performance, analyze KPIs, and provide insights to optimize business strategies.
- Compliance & Policies: Ensure adherence to company policies, procedures, and luxury service standards.
- Experience: Minimum 5 years of retail experience, preferably in luxury furniture, home decor, or high-end lifestyle brands.
- Leadership Skills: Strong ability to mentor, motivate, and develop a team to achieve business objectives.
- Sales & Customer Service Excellence: Proven ability to drive sales and deliver a world-class shopping experience.
- Business Acumen: Understanding of retail operations, inventory control, and sales reporting.
- Aesthetic Sense: Passion for interior design and an appreciation for luxury craftsmanship.
- Technology Proficiency: Familiarity with POS systems, CRM tools, and inventory management software.
Senior Consultant
Registration Number, R23114782
Peoplebank Singapore Pte Ltd
EA License Number, 08C5248