Example of case study

CASE STUDY: FEDERAL GOVERNMENT

Safeguarding Australia's ​National Security as a trusted ​partner for over 25 years.

Through effective management and a commitment to contractor ​satisfaction, Peoplebank has established itself as a reliable partner for ​government labour hire contracts, delivering quality candidates and ​comprehensive technical expertise across various technology domains.

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A woman in a brown jacket is holding a tablet and smiling.

OUTCOMES

Over the past 12 ​months from March ​2023-24, Peoplebank ​have achieved:

100%

Response to all ​resource requests ​with zero non-​submittals

100%

Resources ​engaged ​completed their ​contracts in full

100

NPS score from ​contractor base

85%

Strike rate for ​interviews ​against ​submitted roles

34

Resources ​maintained across ​QLD, NSW and ​ACT

A silhouette of a blue couch on a white background.

Filled niche skills such as ​Azure Cloud, Java, ​Architecture, and ​Project/Program ​Management.

OUTCOMES

Over the past 12 ​months from March ​2023-24, Peoplebank ​have achieved:

100%

Response to all ​resource requests ​with zero non-​submittals

100%

Resources ​engaged ​completed their ​contracts in full

100

NPS score from ​contractor base

85%

Strike rate for ​interviews ​against ​submitted roles

34

Resources ​maintained across ​QLD, NSW and ​ACT

A silhouette of a blue couch on a white background.

Filled niche skills such as ​Azure Cloud, Java, ​Architecture, and ​Project/Program ​Management.

  • BACKGROUND

    Since 2000, Peoplebank has been a trusted partner of a national security and information organisation within the Federal ​Government. Selected as one of the few trusted providers, Peoplebank's role involves end-to-end recruitment for technology ​labour hire requirements, including security clearances and maintaining probity.

  • APPROACH

    Peoplebank utilises a proven ISO9001 quality-certified recruitment methodology, ensuring a holistic candidate match. This ​methodology includes consultation, attraction, selection, delivery, and measurement stages, covering technical and interpersonal ​skills, security clearances, and employment suitability assessments.

  • IMPACT

    Peoplebank's proactive approach ensures a comprehensive technical skills profile tailored to specific program requirements. They ​work closely with contract teams, business areas, and technology leaders, prioritising quick turnarounds on new requirements and ​maintaining high service levels. Contractors receive benefits comparable to staff, including ongoing support, industry-leading ​perks, networking opportunities, and career development support.

A pair of black quotation marks on a white background.

Peoplebank have assisted me in transitioning from full time employment ​to becoming a contractor. The process was well explained, supported and ​seamless. The ongoing engagement is most appreciated, and I cannot ​speak more highly of my Account Manager.

A pair of black quotation marks on a white background.

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Read our advice for employers looking to optimise their workforce efficiency, foster a positive ​workplace culture, and gain valuable insights on hiring and interviewing strategies.

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